How to report abuse to Akamai Cloud (Linode)
Report counterfeit, phishing, and brand-abuse servers hosted on Akamai Cloud (formerly Linode).
Where to report
To report abuse on Akamai Cloud, formerly Linode, go to akamai.com/legal/abuse and open the form for your issue. Trademark infringement is at akamai.com/legal/abuse/trademark-infringement and copyright is at akamai.com/legal/abuse/copyright-infringement. There are also forms for phishing, malware, spam, botnets, and other policy violations. Linode's ARIN records list abuse@linode.com as the abuse contact. The trademark form asks for the registration number, the issuing office, proof of ownership, and the full infringing URL. Both IP forms say your report, including your identity and contact details, will be forwarded to the customer. If the site is served through Akamai's CDN rather than hosted on Linode, use Akamai's separate delivery and security abuse form. Akamai doesn't publish a response time.
- Abuse report form
- www.akamai.com/legal/abuse
- Abuse email
- abuse@linode.com
Include in your report
- The full infringing URL (starting with http:// or https://) and up to 25 source IP addresses
- For trademark: registration or serial number, issuing agency, jurisdiction, and trademark office proof of ownership
- If you are not the rights holder: an affidavit of representation or letter of authorization
- For copyright: all six DMCA elements, since reports missing any of them will not be processed
- Good-faith and penalty-of-perjury statements and a typed electronic signature
Akamai Cloud (Linode) hosts or serves the content, so it can remove the infringing page or store. If the domain itself is the abuse (a typosquat or lookalike), report it to the registrar as well.
A Akamai Cloud (Linode) abuse report can remove the infringing page or store. If the domain itself is the abuse (a typosquat or lookalike), report it to the domain registrar as well. For a cloned storefront, see how to remove a fake website. Payment processors are often faster than hosts — payment takedown guides cover that layer. Free takedown templates cover the wording.
Why brand-abuse sites show up on Akamai Cloud (Linode)
Akamai runs two separate abuse channels. The Akamai Cloud/Linode forms cover content hosted on Linode infrastructure. A different form covers Akamai's CDN and security platforms. Filing in the wrong one slows things down. Linode's IP forms also say that every report, including your identity and contact information, is forwarded to the customer. Keep the report precise and factual.
What a Akamai Cloud (Linode) abuse report can cover
- Counterfeit storefronts on Linode compute instances
- Phishing and credential-harvesting pages
- Malware hosting and botnet command-and-control servers
- Spam sent from Linode IP addresses
- Brand-impersonation sites moved to Linode after a takedown elsewhere
How to file a Akamai Cloud (Linode) abuse report
- 1
Confirm the server is on Akamai Cloud (Linode)
Resolve the domain and check the IP's WHOIS. Linode ranges are registered to Linode, and the ARIN record lists Linode Abuse Support at abuse@linode.com. If the IP belongs to Akamai's CDN instead, use Akamai's delivery and security abuse form, not the Linode forms.
- 2
Open the matching form
From akamai.com/legal/abuse, choose Trademark infringement for counterfeit or brand misuse, or Copyright infringement for copied content. Phishing, malware, and spam each have their own form.
- 3
Attach proof of rights
The trademark form asks for trademark office proof of ownership. If you are filing for someone else, include an affidavit of representation or letter of authorization. The copyright form will not process a report missing any of the six DMCA elements.
- 4
Expect the customer to see your report
Linode's IP forms say every submission, including your identity and contact information, is forwarded to the customer. If you report multiple IPs, all the logs you submit go to the owners of every reported IP.
When a Akamai Cloud (Linode) abuse report is not enough
Hosting complaints remove the page, not the domain. A suspended site can reappear on a new host under the same URL within hours. If the domain itself is the abuse, file with the registrar as well. Stolen photos and copy are usually faster as a DMCA notice than as a trademark complaint — see the DMCA takedown guide.
How IPzest speeds up Akamai Cloud (Linode) enforcement
- Origin identification to tell Linode-hosted servers apart from sites only served through Akamai's CDN
- Evidence packaging with registration details and proof of ownership as Linode's trademark form requires
- Complete six-element DMCA notices so copyright reports are not rejected
- Coordinated filing to Akamai Cloud, the registrar, and any CDN in front of the site
Frequently asked questions
How do I report abuse to Linode (Akamai Cloud)?
Use the forms at https://www.akamai.com/legal/abuse, which Akamai titles Report Abuse — Akamai Cloud/Linode. Linode's ARIN abuse contact is abuse@linode.com.
Where do I report trademark or copyright infringement on Linode?
Use the dedicated forms: https://www.akamai.com/legal/abuse/trademark-infringement for trademark and https://www.akamai.com/legal/abuse/copyright-infringement for copyright. Both say reports are forwarded to the end user, including your identity and contact information.
What if the site uses Akamai's CDN rather than Linode hosting?
Akamai's abuse page says abuse involving its delivery or security platforms uses a separate form at https://www.akamai.com/global-services/support/report-abuse. Akamai's DSA page also recommends contacting the content publisher directly, since a CDN takedown does not remove content from the publisher's origin server.
How long does Akamai take to act on a Linode report?
Akamai publishes no turnaround time for Akamai Cloud/Linode abuse reports. It says it may share report details with the customer when necessary to investigate and resolve the report.
Other hosting providers
All hosting providers we cover
- Amazon Web Services abuse report
- Bluehost abuse report
- Cloudflare (CDN) abuse report
- DigitalOcean abuse report
- Google Cloud abuse report
- Hetzner abuse report
- Hostinger abuse report
- Microsoft Azure abuse report
- Netlify abuse report
- OVHcloud abuse report
- Shopify abuse report
- Vercel abuse report
- Vultr abuse report
- Wix abuse report
- WordPress.com abuse report
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