Terms of Service

3.1 Account Registration

To use our Service, you must:

• Be at least 18 years old and able to enter into binding contracts
• Provide accurate, current, and complete information during registration
• Maintain and update your account information to keep it accurate
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account

3.2 Account Security

You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately at info@ipzest.app of any unauthorized use or other breach of security.

4.1 Your Content

You retain ownership of all content you submit to the Service, including:

• Brand names, trademarks, and logos
• Product images and descriptions
• Intellectual property registrations and records
• Other materials you upload ("User Content")

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, and display it solely to operate and provide the Service to you. This license ends when you delete the User Content or close your account, except for copies retained as described in the Privacy Policy.

4.2 Your Representations and Warranties Regarding Rights

You represent and warrant, for every brand, mark, work, or right you submit, that:

• You own that right, or you are expressly authorized by the owner to monitor and enforce it
• The information you provide about it is accurate and complete
• Every enforcement action you take through or based on the Service is taken in good faith and with a genuine belief that the targeted use is unauthorized

4.3 Our Intellectual Property

The Service, including its content, features, functionality, models, and software, is owned by Loona Brands LLC and protected by copyright, trademark, patent, trade secret, and other laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

4.4 Prohibited Content

You agree not to submit User Content that:

• Infringes any third party's intellectual property rights
• Is illegal, harmful, or violates any applicable law
• Contains malware, viruses, or other malicious code
• Is defamatory, obscene, or offensive
• Violates any person's privacy or publicity rights

5.1 Subscription Fees

Access to the Service requires payment of subscription fees for the plan you select. Fees are billed in advance on a monthly or annual basis. Current pricing is shown on our pricing page. Except as required by law or as stated in our Refund Policy, fees are non-refundable.

5.2 Automatic Renewal and Cancellation

5.3 Plans, Limits, and Add-Ons

Each plan includes defined usage limits — for example, the number of brands, scans, monitored competitors, or included takedowns. These limits are described on the pricing page and enforced by the Service.

• We may block, queue, or throttle activity that exceeds your plan's limits
• Optional add-ons, such as pay-per-takedown managed enforcement, are billed at the price shown at the time you purchase them and are consumed as used
• Add-on and usage-based charges are billed in addition to your subscription fee and are non-refundable once the work has been performed
• Upgrading takes effect immediately with a prorated charge; downgrading takes effect at the start of your next billing period

5.4 Price Changes

We may change our pricing. We will give you at least 30 days' notice before a price change affects you, and the new price applies from your next billing period. If you do not agree to the new price, you may cancel before it takes effect.

5.5 Payment Processing, Taxes, and Failed Payments

Payments are processed by Stripe. You agree to provide current, accurate, and complete payment information and authorize us to charge your payment method for all amounts due. Fees are exclusive of taxes; you are responsible for any applicable sales, use, VAT, or similar taxes. If a payment fails, we may retry it and may suspend your access until the amount due is paid.

16.1 Governing Law

These Terms and any dispute arising out of them or the Service are governed by the laws of the State of Florida, United States, without regard to its conflict of law provisions, and by the Federal Arbitration Act as to Section 16.2.

16.2 Binding Arbitration

Except for the claims carved out in Section 16.3, any dispute arising out of or relating to these Terms or the Service shall be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, before a single arbitrator, seated in Broward County, Florida. Judgment on the award may be entered in any court of competent jurisdiction. The AAA's rules are available at adr.org.

16.3 Exceptions

The following are not subject to arbitration:

• Claims that qualify for small claims court, brought individually in that court
• Claims for temporary or permanent injunctive relief to protect intellectual property or confidential information, which may be brought in the state or federal courts located in Broward County, Florida

16.4 Class Action and Jury Trial Waiver

All claims must be brought in your individual capacity, not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any class proceeding. You and Loona Brands LLC each waive any right to a jury trial. If this paragraph is found unenforceable as to a particular claim, that claim shall proceed in court and the rest of Section 16 remains in effect.

16.5 Your Right to Opt Out of Arbitration

You may opt out of Section 16.2 and Section 16.4 by emailing info@ipzest.app with the subject line "Arbitration Opt-Out" within 30 days of the date you first accepted these Terms, including your name and the email address on your account. Opting out does not affect any other part of these Terms, and we will not retaliate against you for opting out.

17.1 Force Majeure

Neither party is liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, governmental action, internet or utility failures, and outages of third-party providers or platforms.

17.2 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets. Any attempted assignment in violation of this section is void.

17.3 Severability and Waiver

If any provision of these Terms is held unenforceable, that provision will be limited or severed to the minimum extent necessary and the remaining provisions remain in full force. Our failure to enforce any provision is not a waiver of it.

17.4 Entire Agreement

These Terms, together with the Privacy Policy, Cookie Policy, Refund Policy, and any Data Processing Addendum or written order form between us, constitute the entire agreement between you and Loona Brands LLC regarding the Service and supersede all prior agreements on that subject. Where a signed order form or enterprise agreement conflicts with these Terms, that document controls.

17.5 Survival

Sections 4.2 through 4.4, 8, 9, and 12 through 17 survive any termination or expiration of these Terms, along with any other provision that by its nature should survive.

17.6 Notices

We may send notices to the email address on your account or by posting them in the Service. You must send legal notices to info@ipzest.app and to Loona Brands LLC, 14359 Miramar Pkwy #262, Miramar, FL 33027, United States. Notices are effective when sent.

17.7 Export Control and Sanctions

You represent that you are not located in, and are not a national or resident of, any country subject to comprehensive U.S. sanctions, and that you are not listed on any U.S. government list of restricted parties. You agree to comply with all applicable export control and sanctions laws in your use of the Service.

17.8 Publicity

Neither party may use the other's name, logo, or trademarks in publicity or marketing without prior written consent. We will not identify you as a customer publicly unless you agree in writing.