How to report abuse to Tucows (OpenSRS, Enom)
Report counterfeit and brand-abuse domains to Tucows, OpenSRS, and Enom.
Where to report
Report abuse on any OpenSRS, Enom, Ascio, EPAG, or Hover domain at tucowsdomains.com/report-abuse, which routes to the form at bullwark.tucows.com/report, or email domainabuse@tucows.com (Enom also lists abuse@enom.com). Tucows acknowledges every report with a case number; no resolution time is published.
- Abuse report form
- tucowsdomains.com/report-abuse
- Abuse email
- domainabuse@tucows.com
Include in your report
- The domain and the specific URLs showing the abuse
- The category: phishing, malware, spam, intellectual property, hijacking, or other illegal activity
- Trademark registration details or a DMCA-style statement for IP complaints
- Screenshots or archived copies of the content
- Your contact details so the compliance team can send the case number
Tucows (OpenSRS, Enom) registers the domain; it can suspend or lock a domain but cannot edit the site's content. If the abuse is the content itself, report it to the hosting provider as well.
Tucows Domains is one of the largest wholesale registrars in the world, operating OpenSRS, Enom, Ascio, and EPAG for resellers and Hover for retail customers. Because thousands of hosting companies and web agencies resell Tucows registrations, a very large share of domains that show a small reseller name in WHOIS are actually enforced by Tucows' central compliance team.
A Tucows (OpenSRS, Enom) abuse report can suspend or lock the domain. It cannot rewrite the website. If the fake store or phishing page is still live, file a parallel complaint with the hosting provider. For a cloned storefront selling your products, follow how to remove a fake website. If someone registered your business name and the domain is parked or for sale, use the domain dispute playbook instead of an abuse form. Free takedown templates cover the wording.
Why brand-abuse sites show up on Tucows (OpenSRS, Enom)
Reseller-registered domains are hard to route: the reseller in WHOIS often has no abuse process of its own, while the ICANN-accredited registrar is Tucows. Brand-abuse operators exploit this by registering through obscure resellers. Tucows also draws a line between domain abuse it can act on and website content it says falls to the hosting provider.
What a Tucows (OpenSRS, Enom) abuse report can cover
- Typosquats registered through small OpenSRS and Enom resellers
- Phishing infrastructure on reseller-registered domains
- Counterfeit ecommerce domains
- Trademark-infringing parked domains
- Domain hijacking attempts on brand domains
How to file a Tucows (OpenSRS, Enom) abuse report
- 1
Identify the registrar behind the reseller
Check RDAP: if the registrar is Tucows Domains Inc., eNom LLC, Ascio, or EPAG, the report goes to Tucows even when WHOIS shows a reseller brand.
- 2
File through the Tucows Domains form
Use tucowsdomains.com/report-abuse and pick the category; the form at bullwark.tucows.com/report captures the details and returns a case number. Email domainabuse@tucows.com as a fallback.
- 3
Report hosted content to the host too
Tucows states it has no control over website content and that content complaints fall to the hosting provider. File in parallel with the host for the fastest result.
- 4
Use UDRP or URS for domain-name disputes
Tucows' registrars honor UDRP and URS decisions. For a domain that itself infringes a mark, arbitration produces an enforceable transfer or suspension.
When a Tucows (OpenSRS, Enom) abuse report is not enough
Registrar complaints work for phishing, malware, and clear policy violations. They do not transfer a domain to you, and they often bounce trademark-only disputes. For a brand-name domain you want to own, file a UDRP (or URS for a faster suspension) — the domain squatting playbook covers that choice. If Tucows (OpenSRS, Enom) only registered the name and someone else hosts the site, send a second report through the hosting takedown guides.
How IPzest speeds up Tucows (OpenSRS, Enom) enforcement
- Registrar-of-record resolution so reseller domains are reported to Tucows, not a dead-end reseller
- Continuous monitoring across Tucows-family registrations
- Evidence packaging for the Tucows category form plus parallel host reports
- Cross-registrar operator tracking for campaigns that mix Tucows resellers with other providers
Frequently asked questions
How do I report abuse to Tucows, OpenSRS, or Enom?
Use https://tucowsdomains.com/report-abuse/ — it covers OpenSRS, Enom, Ascio, EPAG, and Hover and routes to the form at bullwark.tucows.com/report. The ICANN abuse contact is domainabuse@tucows.com for Tucows Domains registrations and abuse@enom.com for domains where eNom LLC is the registrar of record. You will receive an acknowledgement with a case number.
The WHOIS shows a reseller I have never heard of. Who do I report to?
If the registrar field shows Tucows, eNom, Ascio, or EPAG, report to Tucows. Resellers typically do not run their own abuse process.
Will Tucows remove infringing website content?
Tucows says it cannot control website content and that such complaints belong with the hosting provider. It acts on domain-level abuse such as phishing, malware, and hijacking, and honors UDRP and URS outcomes for trademark disputes.
Other registrars
All registrars we cover
- Alibaba Cloud (HiChina) abuse report
- Cloudflare abuse report
- Dynadot abuse report
- Epik abuse report
- Gandi abuse report
- GoDaddy abuse report
- Hostinger abuse report
- Hover abuse report
- IONOS abuse report
- Name.com abuse report
- Namecheap abuse report
- NameSilo abuse report
- Network Solutions abuse report
- OVHcloud abuse report
- Porkbun abuse report
- Register.com abuse report
- Sav abuse report
- Spaceship abuse report
- Squarespace Domains abuse report
Related guides